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Data Protection

Privacy Policy

Last updated: December 2025

Data Controller

nonstop systems ApS CVR: 21 52 85 01 HI Park 399, 7400 Herning Phone: +45 70 13 13 88 Email: salg@staywired.dk

What information do we collect?

  • Name (first and last name)
  • Email address
  • Delivery address (street, postal code, city)
  • Phone number
  • Order history and purchase information

Why do we collect your information?

  • To process and deliver your order
  • To contact you regarding your order
  • To comply with legal requirements (accounting, warranty claims)

Third Parties

  • PensoPay: Payment processing - receives payment information to process your payment securely
  • Shipmondo: Shipping and delivery - receives name, address, phone and email to deliver your order
  • Firebase (Google Cloud): Data storage - your order information is stored securely in Firebase Firestore

Cookies

We use cookies to ensure the website functions properly. Read more in our cookie policy.

Your Rights

  • Right to access: You can request information about what data we hold about you
  • Right to rectification: You can have incorrect information corrected
  • Right to erasure: You can ask us to delete your information
  • Right to data portability: You can receive your data in a machine-readable format
  • Right to complain: You can file a complaint with the Danish Data Protection Agency (datatilsynet.dk) if you are dissatisfied with our processing of your data

Retention Period

We retain your information for as long as necessary to fulfill the purposes for which it was collected. Order information is retained for a minimum of 5 years in accordance with the Danish Bookkeeping Act.

Contact Us

If you have questions about our processing of your personal data, please contact us at salg@staywired.dk or phone +45 70 13 13 88.